Burlington Engineering

24 Hour Call Out Service

Our company operates a 24 hour call out service for all of our Maintenance Clients. Our helpdesk is operational 24hrs a day, 7 days a week.

The help desk operator fields all service calls, establishes the nature of the call and immediately routes the relevant information onto the relevant Service Engineer.

Our on-call rota system ensures there are two service engineers & one line manager on duty to deal with out-of-hours emergency calls in a fast and efficient manner.

As soon as the repair is carried out our Service Engineer notifies the Client immediately.

We have been providing this essential service to our clients for many years with great success. The hidden benefit of this service to our clients? Peace of Mind.

Service Assist Maintenance Planner

Service Assist Maintenance Planner

Our Maintenance Service Record software system stores information regarding each maintenance contract and generates reports for clients.

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GPS vehicle management system

GPS vehicle management system

All Burlington Engineering Service Vehicles are fitted with GPS location devices.

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